Warranty Claim

If you’re having any issues with your device or have encountered a manufacturing defect, do not worry, we are always ready to assist!

Please kindly fill out our warranty form below and we’ll get back to you as soon as possible. Valid proof of purchase and batch number required.

Email: info@levelxvape.com

Hours of Operation: Monday to Friday, 9:30am-5:30pm (EST)

Note: A person of legal age will need to be present to receive any of our replacement packages.